Commitment to our clients
Every person at Cullinans is focused on providing the highest-quality specialist legal service in a friendly, personal, and professional atmosphere. We promise each client that we will always:
- keep the ultimate objective in sight
We ask our clients at the outset what outcome they want to achieve and make sure that we adopt an appropriate strategy to achieve it. If you are in a dispute with a party with whom you have a valued relationship or with a government regulator, we know how to be firm without burning bridges or undermining trust.
- represent your interests vigorously and expertly
We love what we do, believe that we can make a difference and work hard to exceed our client’s expectations. You can trust us to protect and advance your interests every step of the way.
- do what needs to be done efficiently and cost-effectively
We believe that acting in the best interests of our clients means adding value not wasting their money. Our clients know that we focus on achieving successful outcomes efficiently and avoid running up billable hours or protracting litigation unnecessarily. Our clients pay for legal services not acres of marble.
- return phone calls and emails promptly
You pay us to advise you, and we'll be available when you want our advice.
- give advice that is practical, understandable and to the point
We believe in straight-talking and clear, concise communication. We don’t encode our communications in legalese or Latin. We focus on helping our clients to make the best decisions by explaining their options and the opportunities and risks associated with each one.
- apply the skills of our whole team to help you accomplish your goal
We work as a team to ensure that each client benefits from the collective expertise of the whole firm. The lawyer handling your matter will draw on the diverse skills and experience of colleagues, and our opinions are peer-reviewed to ensure accuracy, quality and consistency.
- act ethically and with the highest integrity.
It should go without saying but unfortunately nowadays some people believe that ethics and integrity should not stand in the way of winning. At Cullinans we act ethically and we win. Integrity and honesty are fundamental to who we are, and that’s why we are trusted by our clients, colleagues and by the authorities.
Our staff really care about helping people, businesses, municipalities, government bodies, non-profit organisations, and communities flourish and become more ecologically sustainable. How can we help you create a better future for us all?